6 Obstacles to Process Improvement

Six Obstacles to Process Analysis and Improvement, Prabhaker Panditi - www.LeadingAgility.com

6 Obstacles to Process Improvement

“The cup is overflowing” cries the student as the master keeps pouring tea. “Like this cup, you are already full of ideas”  replies the master calmly. “I cant put anything in it before you empty your cup.” Despite Hollywood’s caricature of this Zen episode, it has a profound message for business process analysis and improvement.

Let’s say you want to study the current process of liquidity management of a bank, or materials planning for a manufacturing or distribution entity. Approaching this assignment with your ‘cup full’ robs you of the chance to notice anything new. You miss the subtle variations in processes that invariably exist among organizations.  And unless you examine the current situation thoroughly and understand why each step exists, the redesigned or re-engineered process is bound to be sub-optimal.

As for the outside world, you will be confronted by what you see. And what you see is primarily what you look at.

— Zen saying

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7 Special Things You Can Gift Your Agile Project Teams This Holiday Season

Get your team’s spirit soaring and turbo charge productivity. And enrich yourself as well.

7 Special Things You Can Gift Your Agile Project Teams This Holiday Season This holiday season, gift something invaluable to your Agile project teams. Whether you are an Agile Coach, Scrum Master, Project Manager or Product Managers, your team will cherish these gems for a long, long time. They will  get the team’s spirit soaring and turbo-charge productivity. Research proves these benefits.

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10 Mistakes To Avoid While Creating Personas in Agile

10 mistakes Agile teams make while creating personas for product development - Prabhaker Panditi, www.LeadingAgility.com

Personas represent users

Before exploring the mistakes in creating personas, take  a quick quiz: my friend John Pearson is a History Professor.  Can you guess some of his qualities? Take a moment to think.

You may have formed some idea of John Pearson just based on this single fact. How is it possible?  All you know is his name and profession.  We carry mental models or prototypes of  members of a group or category. 

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